Frequently Asked Questions
We Are Here For You
Where is my order?

If your delivery is due today and it’s late, please double-check the delivery date on your confirmation email, and also make sure we haven’t sent you any email or text updates.

Our customer services team are always here to help, but they won’t have more specific order arrival times than you’ll find.

I have not received a confirmation email after I placed my order?

Please reach us through our ecommerce hotline 0712710490 or 0779545514 and we will provide your valued inquiry with an amicable solution.

An item I want is out of stock, how can I find out when it comes back into stock?

Please reach us through our ecommerce hotline 0712710490 or 0779545514 and we will provide your valued inquiry with an amicable solution.